All you need is a device with a sufficiently fast Internet connection, audio output and a current browser. Plugins and additional software are not required.
No stream is displayed?
The stream is based on HTML5 and requires at least Internet Explorer Verison 11; earlier versions of Internet Explorer and outdated versions of other browsers are not able to display HTML5 content correctly.
Although Internet Explorer 11 should be able to serve the page, not all features might be working or there might be visual glitches because Microsoft has stopped development of Internet Explorer and it should no longer be used - please switch to an up-to-date browser such as Chrome, Firefox or Edge for best experience.
The stream jerks or stops?
Make sure that no other processes with intensive Internet use (e.g. file download) are active. Also check whether your Internet connection is fast enough - we recommend a transfer speed of approx. 6,000 Kbit/second.
If you are using a mobile device, make sure that the signal quality is sufficient - the use of WLAN should be preferred over mobile Internet use.
A heavy load on your device can also have a negative effect on the quality - therefore close tabs and programs that are currently not needed.